Portland & Vancouver Metro · Restoration Since 2003
Your Water, Fire & Mold Restoration Heroes, On Call 24/7
Fast, full-service water, fire & mold restoration for homes and businesses across the Portland & Vancouver metro. On-site in 90 minutes, with your insurance handled from start to finish.
What We Do
Full-Service Damage Restoration
From the first emergency call to the final coat of paint, RescueHero handles every step for homes and businesses, so you only deal with one trusted team.
Most Common
Water Damage Restoration
Burst pipes, floods, leaks and storm intrusion. We extract water, dry the structure with industrial equipment, and prevent mold before it starts.
Get water damage help
Fire & Smoke Damage
Soot removal, smoke-odor neutralization and structural cleanup to bring your home back from the ashes.
Get fire & smoke help
Mold Remediation
Safe containment, removal & prevention.
Get mold removal
Reconstruction
Full rebuild, better than before.
Rebuild your home
Contents Pack-Out
We protect, clean & store your belongings.
Protect your belongingsEmergency? We’re standing by.
Real people answer 24/7, day, night, weekends & holidays.
Why RescueHero
Disaster Is Stressful Enough
We take the weight off your shoulders, fast response, real expertise, and an insurance process we handle for you.
Fast 24/7 Response
We answer day or night and arrive on-site in 90 minutes or less, because water damage spreads by the hour.
We Handle Your Insurance
We document the loss and bill your insurance company directly, so you can focus on your family.
IICRC-Certified Crews
Trained, certified technicians using industrial drying, thermal imaging and proven methods to restore your home to its original shape, if not better.
Local Experts Since 2003
Two decades restoring Portland-metro homes and businesses, ranked in the top 4% of Washington contractors.
How It Works
Three Steps to Your Home Restored
A clear, calm process from your first call through the final repair.
Call & Rapid Response
Call (360) 300-4111 any time. We dispatch a crew and arrive on-site in 90 minutes or less to assess the damage and stop it from spreading.
Mitigate & Dry
We stop the source, extract water, and set up industrial drying to prevent mold and further loss, documenting everything for your claim.
Restore & Rebuild
From repairs to full reconstruction, we return your home to pre-loss condition and handle your insurance claim from start to finish.
Insurance Claims Made Easy
We Work Directly With Your Insurance
Filing a claim shouldn’t add to your stress. We document the full scope of damage and bill your insurance company directly, then advocate for a fair, complete claim.
- Billed directly to your insurance carrier
- Full photo & moisture documentation
- We advocate for a fair, complete claim
- We walk you through every step
Our Story
From Building Homes to Rescuing Them
RescueHero started in 2003 as a family construction company in Vancouver, WA. Over two decades of remodeling and rebuilding Portland-area homes, we kept getting the same call, from neighbors facing a flood, a fire, or mold, and we fell in love with restoration.
Today we bring that same craftsmanship to homeowners on their worst day. Because we’re builders at heart, we don’t just dry your home out. We rebuild it to its original shape, if not better.
*Reflects the founding family’s construction company reputation (HomeAdvisor & BuildZoom).
Licensed, Bonded & Insured
Fully licensed in Oregon & Washington (WA #PALIYCL840CR · OR CCB #178996), with full insurance for your peace of mind.
24/7 Emergency Response
Real people answer the phone day or night, weekends and holidays included.
Workmanship You Can Trust
We don’t leave until it’s done right, restored to pre-loss condition or better.
Built on Trust
Two Decades of 5-Star Craftsmanship
RescueHero is the restoration arm of the Paliy family’s construction company, rated 5.0 on HomeAdvisor and ranked in the top 4% of Washington contractors by BuildZoom. The same proven team and standards, now restoring homes and businesses after disaster.
Homeowners consistently praise our same-day estimates, on-time and on-budget work, and clear communication from start to finish.
“The work was done efficiently and professionally, with very good communication.”
“Great work! Fast, clean, customer friendly!”
“Art and David were extremely professional and answered all my questions while installing our new floors.”
Verified reviews of the Paliy family’s construction & remodeling work (BuildZoom). Restoration reviews coming as RescueHero launches.
Where We Work
Serving the Portland & Vancouver Metro
Fast, local response across the entire Portland/Vancouver metro. Our crews are based right here, so when you call, help is already on the way.
Call (360) 300-4111
Clark County, WA
Clackamas County, OR
Serving the entire Portland/Vancouver metro area. View all service areas, or call (360) 300-4111 and we’ll confirm right away.
Questions & Answers
Frequently Asked Questions
How fast can you respond to water damage?
Do you work with my insurance company?
Will I have to pay out of pocket?
What should I do right after water damage?
Do you handle fire and mold too?
Are you licensed and insured?
Do you rebuild after the cleanup?
Water Damage Won’t Wait. Neither Do We.
One call starts the rescue. We’ll be on the way, and we’ll handle your insurance from here.
Get Help Now
Tell Us What Happened
Tell us what happened and we’ll call you right back. For an active emergency, please call or text (360) 300-4111, we answer 24/7.